How to Resolve Conflict Well (part 2) | John Ortberg & Rick Blackmon
1,935 views | Posted 2 years ago
John Ortberg and Rick Blackmon discuss effective conflict resolution strategies. They introduce the acronym 'CRAFT' to guide the process: Cool off, Recall, Apologize, Forgive, and Talk about the story...
John Ortberg and Rick Blackmon discuss effective conflict resolution strategies. They introduce the acronym 'CRAFT' to guide the process: Cool off, Recall, Apologize, Forgive, and Talk about the story...
